Your customers hear about their order before they think to ask.
Order Pulse sends a WhatsApp message when an order is confirmed, packed, shipped and delivered, and reminds shoppers about carts they left behind.
Hi Sara, thanks for your order #1042! We've got it and we're getting it ready ✅
Good news: order #1042 is packed and ready to ship 📦
Order #1042 is on its way! 🚚 Follow it here: bloomandco.shop/t/1042
Delivered! Order #1042 is at your door. Thanks for shopping with Bloom & Co. 💐
Set up in three steps
Install on your store
Enter your store address above. Shopify asks you to approve access to orders, and you're in.
Connect your WhatsApp number
Add your Twilio account and WhatsApp sender. Messages go out from your own business number, not ours.
Choose what gets sent
Turn on the updates you want, edit the wording, and set business hours so nobody gets a 2 a.m. ping.
Every stage of the order
Placed, confirmed, packed, shipped, out for delivery, delivered, cancelled, refunded. Each one is its own message you can switch on or rewrite, with the order number, name and tracking link filled in.
Carts left behind
When a shopper leaves checkout with a phone number, Order Pulse waits as long as you choose and sends one reminder with a link straight back to their cart.
See what landed
Your dashboard shows how many messages were delivered, read and clicked, which orders are still in progress, and how many carts came back.